SETUP YOUR ENTERPRISE EMAIL IN LESS THAN A MINUTE
Select the Number of Email Accounts you Need
| PKR 250.00 | |
| PKR 250.00 | |
| Buy Now | |
With Each Email Account You Get:
- 99.9% Uptime
- 30GB Storage per Account
- 2000 Outgoing Emails per Day
- 30 Day Money Back Guarantee
Abundant Storage
Now get 25GB Email Storage + 5GB File Storage in our all new business level offering that is built around State-of-the-art storage devices with 99.99% uptime.
Our storage architecture ensures that your data is always safe and always available.
Enhanced Mobility
Our Enterprise Email webmail platform is powerd by Open-Xchange, a platform trusted by millions of users worldwide. Built from the ground up to work with all your mobile devices, our platform allows you to access your email on any device, be it an Android, iOS, Windows or BlackBerry device.
Collaboration
Intuitive shared Calendaring, Address Book, Files and Tasks only means one thing – you get more done. Easier, better & faster! It’s the perfect way for your customers to collaborate their business on the web.
Social Integration
For consumers and business users who rely on email and use social media: The social capabilities in our Business Email Suite enables them to communicate with their private and professional contacts via one platform, to send and receive emails from any email account, and to take control of their contact data.
24/7 Support
Our support team is made up of the same people that architected our custom enterprise email solution. This ensures that your data is in the safest and most qualified hands possible. Enjoy the pleasure of our localized support over phone, chat, email and web, helping you address your concerns as soon as possible.
Frequently Asked Questions
How will purchasing Enterprise Email benefit me?
Purchasing an Enterprise Email package lets you take advantage of our advanced email technology, giving you least latency along with the industry’s best uptime, scalability and reliability. Being served out of the cloud also means no IT hardware, software, bandwidth or people costs, which allows for a simple pay-as-you-grow model.
What are the features that Enterprise Email can provide over Personal Email?
Features essential for business communication such as umpteen storage, shared calendaring, global contacts, shared document management, shared task management, push synchronization for mobile devices, MS Outlook & Mac OSX are some of the features provided by Enterprise Email that are not available in Personal Email.
What Email Clients and protocols are supported?
You can send and receive emails using any desktop-based email client such as Microsoft Outlook, Outlook Express, Mozilla Thunderbird, Eudora, Entourage 2004, Windows Mail, etc. We also have a guide on how you can configure different email clients to send/receive emails. The enterprise email product supports the POP, IMAP and MAPI protocols.
How do I use my Webmail Interface?
Its easy! Simply go to http://webmail.yourdomainname.com . Once on the login page, you would need to login with your email address and the corresponding password.
Which mobile phones can I access my mail from?
Our fluidic webmail, built on HTML 5 & Javascript, is compatible on all major Operating systems such as iOS, Android, Windows Mobile, Symbian and Blackberry. Your will be abble to access your email from and any Smartphone or Tablet.
How much storage space will I get provided per Email Account?
Our enterprise email comes with a abundance of storage space. Each mailbox comes with 25 GB space dedicated to email and 5 GB space dedicated to file storage, giving you a toatl of 30 GB of storage per account.
What ports do I need to use for Email Hosting?
Usually, the port used for the Outgoing Mail Server/SMTP Service is 25. However, there might be a situation where your ISP might be blocking the use of port 25 for SMTP service. To circumvent this you can use an alternate port 587 for sending mails.
Can I create mailing lists?
Absolutely! You can create mailing lists, add/delete users, select a moderator, restrict and ban people from joining a list and much more. All of this information is available in our knowledgebase here.
What is your SPAM policy?
We take a zero tolerance stance against the sending of unsolicited e-mail, bulk emailing, and spam. ‘Safe lists’, purchased lists, and selling of lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.
What are auto-responders and can I use them?
Yes, you can. An auto-responder is a program that, when setup for your email address, sends out an automatic pre-set reply to an email, as soon as it is received at this email address. To set up an Auto Responder, please refer to the following KnowledgeBase article.
PRODUCT DISCLAIMER
HostBreak Web Technologies (hereinafter referred to as “Parent”) AND you (hereinafter referred to as “Customer”)
HAVE
entered into a Customer Master Agreement effective from 9 September, 2015 of which this “Customer Hosting Product Agreement Extension” is a part.
WHEREAS Parent provides Web, Virtual Private Server (VPS) and Email Hosting Services;
WHEREAS the Customer wishes to place an Order for Web, VPS and/or Email Hosting Services (“Hosting Order”) through the Parent;
NOW, THEREFORE, for and in consideration of the mutual promises, benefits and covenants contained herein and for other good and valuable consideration, the receipt, adequacy and sufficiency of which are hereby acknowledged, Parent and the Customer, intending to be legally bound, hereby agree as follows:
1. Rights of Parent
While certain attributes of the Hosting Order may consist of unlimited resources, Customer recognises that the Hosting Order is a shared hosting service, and that the Parent has the right in its sole discretion to apply any hard limits on any specific attribute or resource on the Hosting Order at any given time without notice in order to prevent degradation of its services, or incase of any breach or violation or threatened breach or violation of this Agreement, or incase Parent learns of a possibility of breach or violation of this Agreement which Parent in its sole discretion determines to be appropriate, or to protect the integrity and stability of the Parent Products and the OrderBox, or to avoid any liability, civil or criminal, on the part of Parent and/or Service Providers, or for any other appropriate reason. The Customer agrees that Parent and Service Providers, and the contractors, employees, directors, officers, representatives, agents and affiliates, of Parent and Service Providers, are not liable for loss or damages that may result from any of the above.
2. Terms of Usage
Customer, or its contractors, employees, directors, officers, representatives, agents and affiliates and OrderBox Users, either directly or indirectly, shall not use or permit use of the Hosting Order, in violation of this Agreement, and for any of the activities described below –
A. General Terms
(1) For any unacceptable or inappropriate material as determined by Parent in its sole discretion, including but not limited to Topsites, IRC Scripts/Bots, Proxy Scripts/Anonymizers, Pirated Software/Warez, Image Hosting Scripts (similar to Photobucket or Tinypic), AutoSurf/PTC/PTS/PPC sites, IP Scanners, Bruteforce Programs/Scripts/Applications, Mail Bombers/Spam Scripts, Banner-Ad services (commercial banner ad rotation), File Dump/Mirror Scripts (similar to rapidshare), Commercial Audio Streaming (more than one or two streams), Escrow/Bank Debentures, High-Yield Interest Programs (HYIP) or Related Sites, Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme), Sale of any controlled substance without prior proof of appropriate permit(s), Prime Banks Programs, Lottery Sites, MUDs/RPGs/PPBGs, Hateful/Racist/Harassment oriented sites, Hacker focused sites/archives/programs, Sites promoting illegal activities, Forums and/or websites that distribute or link to warez/pirated/illegal content, Bank Debentures/Bank Debenture Trading Programs, Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com), Mailer Pro.
(2) Use over 25% of system resources, including but not limited to Memory, CPU, Disk, Network, and Bandwidth capacity, for longer than 90 seconds in any consecutive 6 hour period.
(3) Execute long-running, stand-alone, unattended server-side processes, bots or daemons.
(4) Run any type of web spiders or indexers.
(5) Run any software that interfaces with an IRC (Internet Relay Chat) network.
(6) Run, host, or store any P2P client, tracker, software, server, files, content or application, including bittorrent.
(7) Participate in any P2P or file-sharing networks.
(8) Use excessive resources which in the Parent’s sole discretion result in damage or degradation to the performance, usage, or experience of OrderBox, other users, other orders, and any of Parent’s services.
(9) Use the email service for sending or receiving unsolicited emails.
(10) Use the email service for sending or receiving emails through automated scripts hosted on your website. For sending out promotional emails, email campaigns, etc., we recommend using the Mailing Lists feature rather than using your email account. Upon detection of such mails going through the regular mailing system, such mails will get classified as spam even though the recipient might have opted in for receiving such mails. This would lead to immediate cessation of mail sending capabilities for the user or the domain name. Frequent violation would lead to permanent suspension of the domain name.
(11) Sending mails to invalid recipient email addresses. On receipt of too many bounce back messages due to invalid recipient email addresses, the user sending such mails would get blocked. Frequent violation would lead to permanent suspension of the domain name.
(12) Sending mails from an email address that is not valid and which results in triple bounces would result in suspension of the user sending such mails. Frequent violation would lead to permanent suspension of the domain name.
(13) Send emails with malicious content. Such emails could be emanating from user(s) whose machine(s) are infected with a virus or malware and such activity could be happening without the user(s) knowledge or user(s) could be unknowingly sending out emails whose receivers may deem them as unsolicited.
(14) Run cron entries with intervals of less than 15 minutes.
(15) Engage in any activities related to purchase, sale or mining of currencies such as Bitcoin.
B. Web, Email Hosting Specific terms
(1) As a backup/storage device.
(2) Run any gaming servers.
(3) Store over 100,000 files.
(4) Constantly create and delete large numbers of files on a regular basis, or cause file system damage.
(5) Run any MySQL queries longer than 15 seconds.
(6) Divide Multi-Domain Hosting Orders into smaller packages to resell. Multi-Domain Hosting Orders can only be used by a single Company or Customer to host websites that are fully owned by them. Certain relevant Documents, other than domain name whois details, with respect to company and domain names/website ownership will need to be presented when requested. Having the same whois details for all domain names in your Multi-Domain Hosting Order will not be enough to substantiate ownership.
(7) Store a large number of media files (audio, video, etc.), wherein the limit is at Parent’s sole discretion.
(8) Send over 100 messages per hour per user and/or 300 messages per hour for a domain name. Receive a high volume of emails, by a user or domain name, in any given period of time.
(9) Purchase/use a Dedicated IP Address without installing an SSL Certificate.
(10) Violate the above Terms of Usage for a Hosting Order which comprises of the Do-It-Yourself website builder powered by Jigsy.com.
(11) Use more than 50% of the website’s disk space used by your Hosting order for storing emails.
(12) Use a WHMCS license issued by the Parent with any product/service other than the one for which it was issued.
(13) Store more than two website backup files.
(14) Use more than 5GB per database.
a. WordPress Hosting:
WordPress Hosting uses a specialized server configuration to deliver an optimized WordPress hosting experience. Due to this custom configuration, the following additional terms apply to Managed WordPress Hosting accounts:
(1) WordPress Hosting is intended only for use with the WordPress software platform. The use of WordPress Hosting with any non-WordPress related software is unsupported and such use may not operate in accordance with the description of the service.
(2) Some WordPress add-on software is designed to function only on specific server configurations. Before installing any such software, customers are advised to contact Technical Support to ensure the desired add-on software will function in the WordPress Hosting environment. Parent will not be responsible for losses of any kind or downtime resulting from the installation of incompatible add-on software.
(3) Domain names hosted on WordPress Hosting servers must use Parent name servers for DNS resolution.
(4) We reserve the right to deny customer requests for changes to the standard WordPress Hosting configuration when we believe, in our sole discretion, that such changes to the configuration will severely inhibit the performance of the server.
(5) By installing WordPress, Subscriber acknowledges and agrees to (1) the Automattic Terms of Service located at (https://en.wordpress.com/tos/) with respect to Subscriber’s use of all Automattic products and services; and (2) the Automattic Privacy Policy located at (http://automattic.com/privacy/), including without limitation, Automattic’s collection of Subscriber’s data in accordance with the terms of its Privacy Policy.
BACKUP
You may request us for a backup of the last 7 days (from the date of request) and in most cases we will be able to provision this from our disaster recovery backups. However, this is not a part of our core hosting services and is merely a last resort. We will try our best to help you out but backups provisioning and restoration is an extremely time and resource intensive process and hence we can only promise a best effort service in this regard.
We strongly recommended that you make use of CodeGuard for reliable and cheap offsite back ups. Read more here – https://hostbreak.com/business-solutions/codeguard
On VPS, Dedicated servers, Managed Servers, OX Email we do not maintain any backups that can be restored on a per server or package basis. For Managed Servers, you can buy additional SAN storage or another server and request us for backup configuration and we will be able to set this up for you.
Modifying Firewall Rules for Dedicated/Managed Servers:
On your backup request, We will share a list of IPs to be whitelisted in your firewall at all times to enable us to create the backup archive.
If there is a rule in iptables (server firewall) to block all connections or allow connections only from specific IP which does not include the ones shared in response to your ticket, we retain the right to reboot the server in single user mode, stop the iptables service and then access the server in order to check the abuse complaint reported without prior notice, if need be.
Note: HostBreak requires a fee of $15 to provide backup on the Shared Hosting package, $50 for a Reseller Hosting package upto 10 cPanel Accounts.
RESTORE POLICY
HostBreak Web Technologies (hereinafter referred to as “Parent”) AND you (hereinafter referred to as “Customer”)
HAVE
entered into a Customer Master Agreement (“Agreement”) effective from 9 September, 2015 of which this “Web Services Product Agreement Extension” is a part.
WHEREAS, Parent provides Domain Forwarding, Mail Forwarding, Managed DNS;
WHEREAS, the Customer wishes to activate through Parent, Domain Forwarding or Mail Forwarding or Managed DNS Services;
NOW, THEREFORE, for and in consideration of the mutual promises, benefits and covenants contained herein and for other good and valuable consideration, the receipt, adequacy and sufficiency of which are hereby acknowledged, Parent and the Customer, intending to be legally bound, hereby agree as follows:
1. Customer Election. Customer hereby elects to activate Domain Forwarding or Mail Forwarding or Managed DNS through Parent.
2. Parent’s Acceptance. Parent hereby accepts Customer’s election to activate Domain Forwarding or Mail Forwarding or Managed DNS through Parent.
